Type: Operations Team

Jessica King, CPM®

Jessica joined RPM with over 15 years of experience in the multifamily industry. Before joining our team, Jessica was a Regional Vice President at Alliance Residential overseeing 10,000 units across the Colorado market. Her experience includes both lease up and stabilized assets, as well as extensive renovations and rebranding initiatives. Jessica holds a master’s degree in Business Administration from the University of Colorado and has earned her Certified Property Manager® designation with the Institute of Real Estate Management.

Christopher Cunningham

Christopher’s diverse background has spanned over 10 years in high-level management roles. Starting in hospitality, Christopher operated a leading hotel conglomerate, Hilton Hotels, before transitioning to multifamily. Prior to joining RPM, Christopher began his multifamily career at Alliance Residential. He fuses the operational analytics of property management with the customer service of hospitality. During his career, he has demonstrated strong leadership and has a proven track record building dynamic and performance-driven teams. Christopher’s skills lie in organization, analytics and financials, productivity design, increasing cash flow, client relationships, and mentorship.

Rachel Pash

Rachel joined RPM in 2020 as a Sr. Regional Manager over Houston area assets. She started her multifamily career in 2009 working with Campus Advantage and Alliance Residential over a wide range of midrise and garden style assets – including student housing, lease-up, and stabilized (rehab/acquisition/repositioning/disposition). Rachel has proven her ability to lead high-performing teams, exceed market expectations, and produce solid client relationships. Rachel is a graduate of Texas A&M University, holds her Certified Apartment Manager (CAM) Designation and is a Certified Property Manager (CPM®) Candidate.

Tony Sousa

Tony joins RPM with extensive and diverse multifamily experience, working in California and Texas markets. He’s led experienced teams across the country, working on a range of asset types from renovation and value-add to luxury Class-A assets. Tony has a unique background as a TV journalist prior to his experience in multifamily and is passionate about people, operations, technology, culture, and his family. He is a respected thought leader in the industry and provides unique perspectives to today’s relevant topics. Tony is currently on the Board of Directors for the San Antonio Apartment Association (SAAA) and educator and speaker for the Real Estate Council San Antonio (RECSA).

Lisa Catlett

Lisa joined RPM with over 25 years of experience in the multifamily industry. Previously, she served as the President of Operations for a privately owned start-up that saw a portfolio growth of over 13,000 units. Lisa has proven success and specializes in portfolios comprised of HUD, tax credit, bond financing, value-add, student housing, new construction and conventional garden style. Lisa’s blend of both affordable and conventional management offers our communities and clients a unique opportunity to maximize not only revenue but superb customer service. Lisa holds her CAPS, COS, and SHCM designations.

John Paulus

John served in the United States Armed Forces for 12 years as a member of the US Army Rangers and US Special Forces. He began his multifamily career in 2007 with Greystar before joining CF Real Estate Services as a Regional Vice President. He specializes in Class-A lease-up communities with experience in the Raleigh/Durham, Atlanta, Chicago, Dallas, and Nashville markets.

Jennifer Martin-Hall

Jennifer is an industry veteran with over 27 years’ experience with new construction developments, lease-up, and value-add projects. Previously, Jennifer served as Regional Manager with Lincoln Property Company, Director of Real Estate in South Florida with Greystar, and most recently Regional VP in South Florida with ZRS Management, overseeing a portfolio of 41 assets and 11,000+ units. Jennifer is a leader with a high focus on team building, career growth and team member satisfaction, building client relationships and operational successes. She holds her Florida real estate license and has earned both CAM and LCAM designations.

Jennifer Haney

Jennifer joined RPM with more than 20 years of experience in multifamily property management. Before joining us, she worked as Regional Director of Operation for a national property management company and oversaw operations of 2,500 units across multiple states and markets. She has proven success on a wide range of assets including lease up, conventional garden style, value add, short-term furnished housing, tax credit, HUD, and bond financing. Her vast hands-on experience serves clients versatility to achieve overall operational needs and deliver top performance.

Heejon Ko-Herm, CAPS, ARM®, CPM®

Heejon has had a long and successful career in Property Management, in which she has had experience in Lease-ups, Value Add, and Student Portfolios. Heejon most recently worked for Steadfast Companies, and has also grown her knowledge at JPI, American Campus Communities, and Western Rim Properties. Heejon has a Bachelor of Science from The University of Texas at Austin, is a CPM®, and has her CAPS designation.

Trisha Satterlund

Trisha joins RPM with more than 15 years’ experience in the multi-family industry and previously oversaw a 17,000-unit portfolio of class A communities in the Arizona market. She has extensive lease-up and new development experience and is well-versed in operations, asset management, and new business, having worked with a multitude of notable developers throughout her career. Her background in interior design has been invaluable in providing guidance to developers and owners on new construction, rehabilitation, renovation, and repositioning projects. Trisha previously served as Regional Vice President of Operations at Alliance Residential where she oversaw portfolio operations and management and played an integral role in the continued expansion of the Phoenix market. Trisha holds an active Arizona real estate license.