When choosing to rent over buying a home, one of many perks one will receive is the ability to work with a property manager for your home. From billing questions to maintenance requests, here are some of our top ways to ensure you’re getting the best experience with your property management team at your RPM Living apartment home.

Safety issues

While we pride ourselves in maintaining safe environments for all of our RPM Living residents, if there is ever a situation regarding another resident, unknown visitor, or an incident such as doors being left propped open, etc., these are all prime reasons to contact a property manager, and voice your concerns. This helps to ensure not only your safety and comfort, but the same for all of our residents.

Maintenance requests

From leaking pipes to broken appliances, one of the top perks of renting instead of owning is the luxury of having someone other than yourself install (and foot the bill for) repairs to your apartment - no matter how big or small they may be. When making a maintenance request to your property management team, please keep in mind that typically, the urgency of your repair team coincides with the severity of your maintenance issue. 

Emergencies

While this may seem a little on the nose, it’s important to recognize what constitutes a true emergency to contact your property manager, and when to call the authorities. A serious emergency such as flooding, loss of heat / AC, and power outages should always be reported to your property manager, but instances such as fires, gas leaks, home invasions, etc. should always be reported to emergency services first, and only after should you reach out to a property manager. This ensures the safety of all involved, as well as the safety of your home.

Moving concerns

Whether you’re moving in or out, it’s never a bad idea to request some help with any questions or concerns from your property manager! Oftentimes, they can give helpful recommendations into the best local moving companies, moving procedures for a specific property, and can help ensure you are assigned / removed from all utility requirements (gas, water, electric, trash, wifi, etc.) where necessary.

Rent concerns

We’re all human, and all online systems have their quirks. If at any time, you feel that an incorrect charge has been placed on your account, don’t hesitate to reach out to your property manager to confirm! The main goal of a property manager is to ensure the comfort of residents across all properties, and this is one way to ensure open communication and respect goes both ways.

As always, if you’re looking to live in one of our luxury apartments, you can always shop RPM Living communities across the US by checking out our Communities page.