Company culture is more than a set of values displayed on a wall. It is shaped through everyday interactions, leadership decisions and the way organizations respond when circumstances become difficult.

RPM Living Chief People Officer David S. Lynch recently shared his perspective with Multi-Housing News for its article, “How to Build a Good Company Culture.” The article brings together multifamily leaders to explore how companies can strengthen culture through clear expectations, consistent leadership and meaningful feedback.

“The strongest cultures are the ones that remain true to who they are in difficult moments,” David shared. “They do not abandon their humanity, standards or values when it becomes inconvenient.”

David also emphasizes that culture cannot be created by a small group and simply handed to employees. It becomes more meaningful when associates throughout the organization help shape the behaviors and expectations they are asked to uphold.

In multifamily, a strong internal culture can directly influence both the associate and resident experience. By balancing empathy with accountability and ensuring leaders model the standards they set, organizations can create cultures that employees see, feel and experience every day.

Read the full article from Multi-Housing News

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Growing up in Westchester County, New York during the 1970s and 80s, RPM Living associate Richard Savino rarely saw positive representation of LGBTQ+ individuals.

"I can't recall many queer role models from that time," Richard shared. "What I do remember were stereotypes, negative portrayals, and a culture where many people felt they had to hide who they were."

That environment shaped his experience, and Richard didn't officially come out until he was 25 years old.
In 1996, he made a promise to himself: if he ever truly fell in love, he would stop hiding who he was from the people he cared about.

"Though it wasn't easy, I'll never regret it," he said. "I only wish I had done it sooner."

Over the past three decades, Richard has witnessed meaningful progress for the LGBTQ+ community, including greater visibility, stronger support systems, and more opportunities for people to live openly and authentically.

He also encourages associates to explore RPM Living's Employee Resource Groups, which provide spaces to connect, learn, and build community.

As we recognize Pride Month and International Pride Day, Richard hopes others remember one simple message:
"Never let fear stop you from being yourself."

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Juneteenth is historically significant because it commemorates the emancipation of enslaved people in 1865, who remained in bondage for nearly two and a half years after the Emancipation Proclamation was signed into law on January 1, 1863.
 
For Deanna Holley, Juneteenth is also a time of reflection on the life and legacy of her father, Richard Keyes.
 
Born during the Jim Crow era and raised in Ohio, Richard Keyes experienced firsthand the realities of systemic inequity. After becoming a college professor at Fresno State University, he relocated his family to California in search of greater opportunity during the Civil Rights Movement. However, Deanna recalls that California revealed its own version of inequality – often more subtle, but still deeply present.
 
Guided by a steadfast commitment to justice, Richard became actively involved in civil rights efforts at the university, advocating for equitable access for Black, Hispanic, and Asian students. His activism ultimately led to his termination, but it did not stop his work.
 
He went on to consult and support community-based initiatives for underserved populations, helping to launch programs such as the Fresno Economic Opportunities Program, Head Start initiatives, midwifery programs, and substance abuse rehabilitation services.
 
Deanna spent her childhood immersed in this work – volunteering with nonprofit organizations, participating in voter registration efforts in underserved communities, and joining civil rights marches alongside her father. Those experiences didn't just shape her childhood. They shaped the values she carries with her today.

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Congratulations to Regional Vice President Sarah Sposato on being named a Rising Star by Bisnow as part of its inaugural Women Leading Real Estate San Antonio awards.

This recognition celebrates emerging leaders who are making a meaningful impact across the commercial real estate industry through their leadership, innovation, and influence.

We are proud to see Sarah recognized among an impressive group of women helping shape the future of real estate and driving excellence across their organizations and communities.

Read more here.

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In two recent features with Multifamily Executive, Mariana Estrada, RPM Living's Chief Strategy Officer, shared her perspective on the evolving role of on-site teams and how operators can leverage technology more strategically.

From reducing technology overload to helping teams focus on the work that creates the greatest impact, Mariana's insights highlight the importance of using data and tools to support smarter decision-making, stronger performance, and a better experience for residents.

Her contributions reflect RPM Living's commitment to innovation while keeping people at the center of the business.

Read more here:

Too Many Tools, Not Enough Time
Satisfaction Is the New Retention Strategy

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RPM Living is proud to announce the promotion of Jason Shepard to Senior Vice President of Risk.

Jason's leadership, expertise, and strategic approach to risk management have played an important role in supporting RPM Living's communities, associates, and clients across the portfolio. His work continues to help the organization balance operational needs while protecting people, property, and profits.

As Jason shared:

"Our mission is two-fold: we support RPM's business objectives while safeguarding people, property, and profits. That means we must always be working to balance risk concerns with operational needs."

Jason was also recently featured in Multi-Housing News, where he discussed taking a smarter, more strategic approach to risk, technology, and long-term property performance.

Read more here.

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In a recent feature with Multifamily Executive, Roman Paylian, RPM Living's Director of IT Support Services, discusses how cybersecurity has evolved from a reactive function into a continuous, risk-based discipline that requires both anticipation and rapid response.

As technology continues to shape the multifamily industry, organizations must stay ahead of emerging threats while protecting data, operations, and the resident experience. Roman shares insights into the importance of proactive cybersecurity strategies and why businesses can no longer afford to view cybersecurity as an afterthought.

Read more here.

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