Oaks of Westchase is located in close proximity to an array of convenient restaurants, dining and shopping options. The amazing location gives you easy access to IH10 and Westpark Tollway, just minutes from downtown. We love your well-behaved pets and the community is pet friendly. Oaks of Westchase offers spacious floorplans consisting of one- and two-bedroom apartment homes. These apartment homes feature upgrades including renovated interiors, stainless steel appliances, vaulted ceilings, beautiful hardwood flooring, oversize closets and much more. Call to schedule an appointment and lease your new apartment home today!
Oaks of Westchase Apartments is located in the vibrant Westchase District of Houston, Texas, offering a unique suburban lifestyle infused with the excitement and energy of living in the city. The Westchase District is home to more than two million square feet of retail space, providing access to banking, shopping, and other local conveniences. Plus, it’s just minutes to the Galleria, CityCentre, and Memorial City Mall. Our residents enjoy a wide range of dining options, access to state-of-the-art healthcare centers such as Memorial Hermann Memorial City Hospital and West Houston Medical Center, in addition to nearby jogging trails lead at Art Storey and Terry Hershey parks. No matter which activity you choose to fill your leisure time, Oaks of Westchase Apartments is sure to offer the comforts and conveniences you deserve combined with the luxury you have always desired.
We believe all residents and prospective residents deserve to be treated equally and fairly at all times. We are committed to doing business in accordance with the Fair Housing Act. It is illegal to discriminate against any person because of race, color, religion, sex, handicap, familial status (having one or more children), or national origin.
If you feel we have not met our commitment or obligations under the law, please contact us at please contact us at 512-480-9886 or use the contact form on our website. You can also file a complaint with the Department of Housing and Urban Development:
We are committed to complying with the Americans with Disabilities Act. As part of our commitment, we will always make reasonable accommodations to our policies or modifications to existing premises, where necessary, to allow individuals with disabilities the opportunity to use and enjoy our properties and work with us.
If you feel we have not met our commitment or obligations under the law, please contact us at 512-480-9886 or use the contact form on our website.
AARPM is a home for innovation in the multifamily industry. Through our partnership with Zendesk, an industry-leading customer support software, we are able to provide all RPM team members with prompt and responsive support that enables them to manage the cutting-edge property management applications and programs that power our resident and client services.
Zendesk is a multi-faceted customer support tool used by 150K+ companies around the world. Using Zendesk, we have created a three-pronged support system: a robust self-help knowledge database, an intuitive support request ticket system, and detailed reporting on requests and resolutions.
Our “Help Center” knowledge base is a self-help hub for policy announcements, required forms, training materials, and more. We conduct rigorous analysis on monthly search topics and search volumes to constantly improve our library of over 500 articles. With approximately 6K article views per month, our team knows they can rely on the Help Center as their first stop for support.
At the heart of Zendesk is the support request ticket system. Based on the request type, received requests are automatically routed to the appropriate department for review and resolution. We receive approximately 1600 requests a month, 91% of which are responded to within 24 hours, and, on average, are resolved within 1 business day. Real Estate industry key performance indicators compiled by Zendesk indicate RPM’s support response time is twice as fast as other real estate industry clients also using Zendesk.
Tying together our data from the Help Center and the ticket system is our reporting suite. We review performance reports bi-weekly, monthly, and quarterly both internally and with members of the Operations teams. Our Training department uses Zendesk data to identify immediate training needs of team members and gaps in current learning materials. IT and Application Management analyze the health of our software platforms and status of our pilot programs. Regional leaders can see the types of issues their teams are having, who is having them, and determine how best to deploy additional resources. Our responsive approach to reporting ensures we make data-driven decisions that continually strengthen our people, processes and platforms.
RPM’s investment in support technology keeps us on the leading edge of the real estate industry. Our commitments to efficient support, continual learning, and data-driven decisions engender a culture of innovation, where cultivating the people behind the properties, our RPM teams, is our primary concern.
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