Just north of Austin lies a hidden gem that provides its community members with a unique and tranquil lifestyle. Discover your own kind of luxury at North Creek Apartments in Hutto, Texas. Nestled in the heart of one of the fastest-growing suburbs, this brand-new community features open studio, one, two, and three-bedroom apartment homes with designer touches and high-end amenities. Lounge by our resort-style pool after a long day in the office or brush up on your golf skills at our on-site putting green. You are perfectly placed near both Highway 79 and SH-130 making the best of Austin and Round Rock a quick drive away. Live where comfort is home at North Creek Apartments in Hutto, Texas.
RPM Living provides floor plan for information as guidance only. We endeavor to provide reliable and accurate particulars to provide renters with a valid representation of the apartment home, but they should not be relied upon. Floor plans are not to scale and should be used as a guide only. The property elevations, materials used, style, and position of the windows and balconies (if applicable) can all differ. Property room dimensions can vary. Although all care has been taken to ensure that this information is correct, contents do not constitute a contract, part of a contract, or warranty.
HUTTO
One of the fastest growing suburbs in the Austin, TX area, a hidden gem called Hutto gives you the experience of living in and around the state capital without the price tag. Enjoy a quaint, peaceful life—with the proximity to Austin you desire—in the luxurious trappings afforded to you by a brand-new, luxury apartment in the heart of Hutto. Enjoy a walk down to Hutto Lake Park for an event or just to take in the scene, or go north to Fritz park where you can find hiking, biking, and other outdoor adventures. Within minutes of Round Rock and Austin, and only a few hours to Houston and San Antonio, daily life in Hutto can make this huge state seem a little smaller.
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Fair Housing
We believe all residents and prospective residents deserve to be treated equally and fairly at all times. We are committed to doing business in accordance with the Fair Housing Act. It is illegal to discriminate against any person because of race, color, religion, sex, handicap, familial status (having one or more children), or national origin.
If you feel we have not met our commitment or obligations under the law, please contact us at please contact us at 512-480-9886 or use the contact form on our website. You can also file a complaint with the Department of Housing and Urban Development:
We are committed to complying with the Americans with Disabilities Act. As part of our commitment, we will always make reasonable accommodations to our policies or modifications to existing premises, where necessary, to allow individuals with disabilities the opportunity to use and enjoy our properties and work with us.
If you feel we have not met our commitment or obligations under the law, please contact us at 512-480-9886 or use the contact form on our website.
AARPM is a home for innovation in the multifamily industry. Through our partnership with Zendesk, an industry-leading customer support software, we are able to provide all RPM team members with prompt and responsive support that enables them to manage the cutting-edge property management applications and programs that power our resident and client services.
Zendesk is a multi-faceted customer support tool used by 150K+ companies around the world. Using Zendesk, we have created a three-pronged support system: a robust self-help knowledge database, an intuitive support request ticket system, and detailed reporting on requests and resolutions.
Our “Help Center” knowledge base is a self-help hub for policy announcements, required forms, training materials, and more. We conduct rigorous analysis on monthly search topics and search volumes to constantly improve our library of over 500 articles. With approximately 6K article views per month, our team knows they can rely on the Help Center as their first stop for support.
At the heart of Zendesk is the support request ticket system. Based on the request type, received requests are automatically routed to the appropriate department for review and resolution. We receive approximately 1600 requests a month, 91% of which are responded to within 24 hours, and, on average, are resolved within 1 business day. Real Estate industry key performance indicators compiled by Zendesk indicate RPM’s support response time is twice as fast as other real estate industry clients also using Zendesk.
Tying together our data from the Help Center and the ticket system is our reporting suite. We review performance reports bi-weekly, monthly, and quarterly both internally and with members of the Operations teams. Our Training department uses Zendesk data to identify immediate training needs of team members and gaps in current learning materials. IT and Application Management analyze the health of our software platforms and status of our pilot programs. Regional leaders can see the types of issues their teams are having, who is having them, and determine how best to deploy additional resources. Our responsive approach to reporting ensures we make data-driven decisions that continually strengthen our people, processes and platforms.
RPM’s investment in support technology keeps us on the leading edge of the real estate industry. Our commitments to efficient support, continual learning, and data-driven decisions engender a culture of innovation, where cultivating the people behind the properties, our RPM teams, is our primary concern.
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